Privacy Policy

01 Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you interact with our website and services.

Information you provide:

• Full name and email address when joining our waitlist or registering for a program
• Professional role, organization, and background information submitted through our forms
• Payment information when enrolling in paid programs (processed securely by third-party payment processors — we do not store your card details)
• Communications you send us via email or contact forms

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring URLs
• Cookie and tracking data (see Section 4)

02 How We Use Your Information

We use the information we collect for the following purposes:

• To send you waitlist confirmations, program updates, and enrollment notifications
• To deliver early-bird pricing, exclusive offers, and program announcements to waitlist members
• To process enrollments and manage your access to paid programs
• To communicate with you about your account, questions, or support requests
• To improve our website, content, and program offerings based on how people engage with them
• To comply with legal obligations and enforce our Terms of Service

03 Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We work with trusted platforms (such as our CRM, email marketing, and payment processors) that assist in operating our business. These providers are contractually obligated to protect your data and use it only as directed by us.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

04 Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our content.

• Essential Cookies: Required for the site to function (e.g., form submissions, session management)
• Analytics Cookies: Help us understand traffic and usage patterns (e.g., page views, referral sources)
• Marketing Cookies: Used to track the effectiveness of our campaigns and retarget interested visitors

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our site.

05 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:

• Program enrollment records (including transaction history and account records) are retained for a minimum of 3 years for tax, legal, and business purposes
• Marketing and communication preferences are retained until you unsubscribe or request deletion
• You may request deletion of your data at any time (see Section 6), subject to the retention requirements above

06 Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal data, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing emails at any time using the link in any email we send you
• Portability: Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Customers in the European Union, United Kingdom, or California may have additional rights under their local data protection laws, including the General Data Protection Regulation (GDPR), UK GDPR, and the California Consumer Privacy Act (CCPA). These rights may include the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights. To exercise any of these rights, contact us at the email address listed in Section 11, and we will respond within the timeframe required by applicable law.

07 Data Security

We take the security of your personal information seriously. We implement industry-standard security measures including SSL encryption, access controls, and secure third-party platforms to protect your data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to use strong, unique passwords and exercise caution when sharing personal information online.

08 Third-Party Services

Our website and programs use the following third-party services, each with their own privacy practices:

• GoHighLevel (GHL): CRM, email marketing, form management, and hosting for the registration and Terms of Service pages — Privacy Policy
• Stripe / Payment Processors: Secure payment processing for paid enrollments
• Google Analytics: Website traffic and behavior analytics
• Wix: Website hosting platform — Privacy Policy

We are not responsible for the privacy practices of these third parties and encourage you to review their respective policies.

09 Children's Privacy

Our services are intended for adults and education professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email.

Your continued use of our services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Email: [email protected]
• Website: michaelbatessolutions.com